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Questions & Answers Questions & Answers

Write us an e-mail via the form, or just send us an e-mail directly at. Write us an e-mail via the form, or just send us an e-mail directly at.

SHOPPING INFORMATION SHOPPING INFORMATION

Delivery charges for orders from the Terache? Delivery charges for orders from the Terache?

We are located in Souther California. We offer free shipping to the lower 48 states. We currently do not offer international shipping.

We are located in Souther California. We offer free shipping to the lower 48 states. We currently do not offer international shipping.

How long will delivery take? How long will delivery take?

Delivery will take 5 business days after your order has been processed.

Delivery will take 5 business days after your order has been processed.

What exactly happens after ordering? What exactly happens after ordering?

We will start processing orders once the order is placed and payment is confirmed. It can take up to 24 hours for our guys to package and have it ready for shipping.

We will start processing orders once the order is placed and payment is confirmed. It can take up to 24 hours for our guys to package and have it ready for shipping.

Where can I view my sales receipt? Where can I view my sales receipt?

After the order is placed, you will receive an order email confirmation with the receipt. You can also create an account and log in to review your receipt.

After the order is placed, you will receive an order email confirmation with the receipt. You can also create an account and log in to review your receipt.

Is Terache.com safe? Is Terache.com safe?

Our website is equiped with SSL and all information is encrypted.

Our website is equiped with SSL and all information is encrypted.

How long do I have to return an order? How long do I have to return an order?

If the product is new and unused, you can return the product anytime up to 30 days from the time it was delivered.

If the product is new and unused, you can return the product anytime up to 30 days from the time it was delivered.

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